Growing up, I had sales all wrong. I believed salespeople were life-of-the-party types – extroverts who could talk to a wall. I wasn’t like that, and I’m still not. But charisma isn’t what makes a good salesperson.
Top salespeople build strong, ongoing, trusting relationships. We’re not the center of attention. We ask probing questions, listen intently, have engaging conversations, and make connections – which gives women in sales a strong advantage.
Women know how to build relationships. We are hardwired to be nurturers, connectors, and collaborators.
“The best salespeople I know are women.” That’s what men tell me. Why?
- Build strong relationships and earn clients’ trust
- Have intuition and listen to our gut feelings
- See the complexities in a deal and dig deeper to find the best solution for each client
Women in sales build relationships differently than men. We love to share stories and delight in pulling out the details, rather than getting straight to the point or being told to “net it out.” We tend to consider the long-term implications of any decision, where men tend to focus on results and completing tasks.
We are also curious creatures; we love to “peel the onion” and get to the root cause of a problem. Maybe that comes from being mothers and aunts. When talking to children, we rarely believe the first words out of their mouths. We ask questions, put the pieces together, fill in the gaps, figure out what really happened, and find a solution – another ability that serves us well in sales.
Ready To Change The Sales Game?
Gender discrimination isn’t nearly as overt as it was years ago. Now instead of being harassed or insulted, women are more likely to be overlooked. To eliminate these subtle gender barriers, leaders and hiring managers must identify and address any hidden biases they have towards women.
Just as importantly, women must take their careers into their own hands. It’s up to us to demonstrate behaviours that change perceptions, contribute to company goals, and accelerate our own success.
Ready To Change Your Sales Future? Here’s how to start:
- Get your voice heard. Your ideas and insights are just as valid as your male colleagues’. Yet, every woman I’ve spoken with shares this story: “I’m at a meeting, and I offer a perfect solution to the problem being discussed. No one comments. Then 10 minutes later, a man says almost the same thing, and everyone thinks it’s a terrific idea.” One of my business partners always has her response ready whenever this scenario occurs. She immediately says, “I’m so glad you liked my idea.” The room goes quiet after that.
- Ask for advice from people you respect men or women. Listen carefully and adopt what makes sense based on your unique personality and selling style. We all need advice and guidance, and women are way more open to asking for help. We also like to give help. I never thought of myself as a mentor until a fellow blogger challenged me on this. “We are mentors for everyone,” she told me. “We write profusely and speak about sales. People take wisdom and insights from what we share”. How do you find a mentor? Ask. People aren’t mind-readers. Find someone you trust and admire, and start building a relationship.
- Step out of your comfort zone to test new ways of working. It’s better to apologize than to ask for permission. Always ask why you’re selling the way you’re selling. If your current sales plan is working, keep doing it. Otherwise, change it up. What works well for one salesperson might not be the right style for you. Find your own groove.
- Dress for the job you want, not for the job you have. Even if most of your colleagues show up in jeans and flip-flops, smart saleswomen dress for success. You don’t have to wear a suit and high heels every day, but consider what you need to do to step it up. If you want to advance in your career, you’d better not look and sound like everyone else. You might be the best thinker and innovator, but if you look like you just rolled out of bed, you’ll never get face time with clients…or with people more senior than you.
- Make time for yourself and people you care about. Don’t let the corporate world gobble up all your energy and dull your creativity. To be successful in sales, you’ll need plenty of both.
Successful sales organizations in the 21st century will facilitate teams that leverage the strengths of both men and women. Smart sales leaders want diverse teams who bring different skills, experiences, and perspectives to the table. Women are just plain naturals at selling. We know that. Now it’s time to tap into our innate strengths, build confidence, and get out of our own way.